Your privacy,clearly explained.
This Privacy Policy explains how GoThere handles information when you use the service. GoThere is designed to work without requiring an account.
Information you enter
When you use GoThere, you may enter an origin, destination and journey preferences. This information is used to calculate and display route options.
Location data
GoThere only uses your device location if you choose to use the Current Location feature. Your location is used to calculate routes and nearby places. GoThere does not require an account and does not intentionally store your live location.
Third-party services
GoThere uses third-party services such as mapping, routing, transport data, hosting and analytics providers to operate the service. These providers may process limited technical information in accordance with their own privacy policies.
Cookies and analytics
GoThere may use cookies or similar technologies to keep the service working, understand usage, improve performance and protect the platform from misuse.
How information is used
Information may be used to provide journey results, improve route recommendations, monitor service performance, fix bugs, prevent misuse and improve the overall user experience.
Data sharing
GoThere does not sell your personal information. Information may be shared with service providers where necessary to operate, secure or improve the platform, or where required by law.
Data retention
GoThere keeps information only for as long as reasonably needed for service operation, security, analytics, legal compliance or product improvement.
Your rights
You may request access to, correction of, or deletion of personal information we hold about you, where required by applicable Australian privacy laws.
Important
Location is optional
You can use GoThere without sharing your live location. If you allow location access, your browser or device controls that permission and you can turn it off at any time.
Contact
For privacy questions or requests, contact GoThere using the contact details made available on the website.
Last updated: June 2026